Privacy Policy - Artdom India
At Artdom India, we understand the importance of safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your data when you visit our website, make purchases, or engage with our services. By using our website and services, you agree to the terms set forth in this policy.
1. Information We Collect
To provide you with a seamless and personalized shopping experience, we collect several types of information, including:
A. Personal Identification Information:
When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, billing address, and payment details.
B. Technical Information:
Our website automatically collects certain data such as your IP address, device type, browser type, location, and browsing activity (e.g., pages visited, links clicked, and time spent on our site). This helps us understand user behaviour, improve our website, and enhance your shopping experience.
C. Payment Information:
We do not store your credit or debit card information on our servers. Payment details are securely processed through third-party services, such as payment gateways (e.g., PayPal, Stripe).
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
A. Order Processing:
To fulfil your orders, we require your personal and payment details to process payments, ship products, and ensure that your transactions are completed successfully.
B. Communication:
We use your contact information to send order confirmations, and updates about your order status, and provide you with any necessary customer support. Additionally, we may send you newsletters, promotional offers, and updates about new products, but you can opt out of these communications at any time.
C. Personalization:
We use data from your browsing behaviour and previous orders to provide personalized recommendations. Our goal is to enhance your shopping experience by offering products you might be interested in based on your preferences and purchase history.
D. Service Improvement:
We continuously improve our website and services by analyzing trends in usage patterns. This includes optimizing the design, features, and functionality of the site to enhance the overall user experience.
E. Marketing and Promotions:
With your consent, we may use your information to send targeted promotions, special offers, or updates about upcoming sales. You can opt out of these communications at any time by clicking the “unsubscribe” link in our emails.
3. Sharing Your Information
We are committed to maintaining your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, there are certain situations where we may share your information with trusted partners:
A. Service Providers:
We may share your information with third-party companies that help us operate our business, such as website hosting, data analytics, and customer service providers. These providers are obligated to keep your information confidential and use it solely for the services they are hired to perform.
B. Payment Processors:
To process payments and ensure secure transactions, we work with reputable third-party payment processors. These processors handle your payment information by their privacy policies.
C. Shipping and Delivery:
We may share your name, address, and contact details with third-party courier services to complete the shipping and delivery of your products.
D. Legal Requirements:
We may disclose your personal information if required by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.
We use advanced security measures to protect your personal data. This includes encrypting sensitive information, using secure payment gateways, and implementing firewalls to prevent unauthorized access to your data. However, no method of electronic storage or transmission is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track your interactions with our site, and personalize content based on your browsing history.
You can control and manage your cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our site.
6. Your Rights and Choices
You have several rights concerning the data we collect and how it is used:
A. Access and Review:
You can request access to the personal information we hold about you, as well as request a copy of your data.
B. Correction and Update:
If your personal information is incorrect or incomplete, you have the right to request corrections or updates.
C. Deletion of Information:
You may request the deletion of your personal information, subject to legal or contractual restrictions.
D. Opt-Out of Marketing Communications:
You can opt-out of receiving promotional emails, newsletters, or special offers by clicking the unsubscribe link in any marketing email we send you.
E. Data Portability:
You have the right to request a copy of your data in a machine-readable format, which can be transferred to another service provider.
7. Third-Party Links
Our website may contain links to third-party websites, including social media platforms, affiliates, or advertisers. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page, with the updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact Us
Email: artdomindia@gmail.com
Phone: +91 75750 31980
Address: A-306, Sakshat Apartments, Nr. Nadeswar Mandir, Bakeri City, Vejalpur, Ahmedabad – 380051
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